ORDER DEADLINES

We accept orders until 10 am for same-day delivery.

We fulfill a limited number of orders per day, on a first-come-first-served basis. For this reason, we recommend that you place your orders online and without delay as we sell-through quickly.

FULFILLMENT TERMS

We fulfill deliveries every Wednesday to Sunday, between 12 and 7 pm.

NOTE: We do not fulfill deliveries on statutory holidays.

We guarantee delivery by 5 pm to businesses and before 7 pm to residences.

NOTE: No time guarantee applies to deliveries during the week of national holidays, such as Valentine’s Day or Mother’s Day, due to the high volume of orders for fulfillment.

Our courier will leave your order: (1) at the recipient’s front door (weather permitting) OR (2) with reception/concierge (if available). Having done so, our courier will inform the recipient by phone.

In cases of severe weather or when temperatures fall below 10°C, flowers or potted plants cannot be left exposed outside. If the recipient isn’t available, we will automatically reschedule the delivery for an alternate date/time we deem safe.

If an alternate delivery attempt is required for a future date, a second delivery fee will apply. We will promptly connect with you (the sender) in these circumstances.

DELIVERY ADDRESSES AND RATES

We deliver to all postal codes starting with “M” for a fee of $16 (per item) and to all postal codes starting with "L" for a fee of $16-36 (per item). See the list below for all delivery locations and rates.

Delivery Map

Location
Rate
Downtown/Midtown Toronto $16
East York $16
Etobicoke $16
North York $16
Scarborough $16

"L" Postal Code Rates 

Ajax $18
Ancaster $25
Aurora $20
Barrie* $33
Binbrook* $33
Bolton $33
Bowmanville* $25
Bradford* $25
Brampton $20
Burlington $20
Caledon E/Village* $33
Claremont* $20
Concord $18
Courtice $25
Dundas $25
East Gwillimbury* $33
Georgetown* $20
Grimsby* $33
Hamilton $25
King City $20
Kleinburg $18
Maple $18
Markham $18
Milton* $20
Mississauga $18
Musselman's Lake* $25
Newmarket $25
Nobleton $20
Oakridges $18
Oakville $20
Orangeville* $33
Oshawa $25
Pickering $20
Port Perry* $25
Queensville* $25
Raglan* $25
Richmond Hill $18
Schomberg $26
Stouffville* $18
Thornhill $18
Tottenham* $33
Uxbridge* $25
Waterdown* $25
Whitby $20
Woodbridge $18

*Denotes locations for which a business delivery guarantee (i.e., before 5 pm) is not available.

NOTE: Due to Covid-19, our courier will not be able to fulfill deliveries to hospitals, medical buildings and doctor’s offices. We are fulfilling deliveries to nursing homes and long-term care homes on a case-by-case basis. Additionally, we have paused all deliveries of large plants in excess of 3’ d or 4’ h.

An EXTRA ITEM fee of $5 per item will apply to your delivery rate when ordering 2 or more items to the same address. For example, the delivery rate will be $21 to order 2 items for next day delivery to the same Core/Toronto Downtown address.

PACKAGING

Your order arrives packaged in an open-faced box or kraft gift bag or cardboard box, using natural/copper paper and copper washi tape. It includes our branded address label and enclosure card, with your message handwritten. Clear plastic wrap (recyclable) is used only when necessary.

Pick Ups

ORDER DEADLINES

For all pick up orders, please select “Store Pick Up” during checkout. 

We accept orders until 4 pm for same-day pick up. 

NOTE: Wen fulfill a limited number of orders per day, on a first-come-first-served basis. We recommend that you place your orders as soon as possible. 

FULFILLMENT TERMS

We fulfill pickup orders every Wednesday to Saturday, between 12 and 6 pm and Sunday between 12 and 5 pm.p[[[98o We offer pick up time slots every 15 minutes during our operational hours. 

NOTE: For those travelling by car, we suggest a pick up time before 3:30 pm, as nearby parking is limited from 4 to 6 pm.

PACKAGING

Your order is packaged in an open-faced box or kraft gift bag or cardboard box, using natural/copper paper and copper washi tape. It includes our branded tag, tied with raffia ribbon. Clear plastic wrap (recyclable) is used only when necessary.

Special Requests

At this time, we do not coordinate delivery or pick up with recipients nor do we fulfill specially-timed deliveries or delivery add-ons, such as wine or chocolates or candles.